Privacy Policy

1.0 Who we are

Public Libraries Western Australia, Inc (PLWA) is committed to providing quality services to you and this policy outlines our ongoing obligations in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

Our website address is : https://publiclibrarieswa.org.au/

What is Personal information

Personal Information is information that identifies an individual.

What is Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

PLWA does not collect any Sensitive information.

2.0 What personal data we collect and why we collect it

Personal Information is information that identifies an individual.

2.1 Memberships

The Personal Information collected by PLWA is as follows:

  • Local Government name or Library Service name (if different)
  • Library Service contact name
  • Library Service address (not personal address)
  • Library Service contact email address
  • Library Service contact phone number

This Personal Information is obtained from you when you register or renew your membership of Public Libraries WA or update your membership information online, by telephone or by email. 

We collect your Personal Information for the sole purpose of providing you with information regarding your PLWA membership. This information is not used for marketing purposes other than provision of information on PLWA Professional Development opportunities. 

2.2 Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

2.3 Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

2.4 Contact forms

The PLWA contact form uses Forminator Forms which is a Word Press plugin.

When visitors or users submit a form, we capture the IP Address for spam protection. We also capture the email address and form message and might capture other personal data included in the Form fields. The name field is not required and if you would not like us to capture your name, don’t include it.

2.4.1 How long do we retain contact form data

When visitors or users submit a form we retain the data for 1 year.

2.4.2 Where we send your data

Your data is sent to the owners of the PLWA website. Your data is never shown publicly and is only used for the purposes of contacting PLWA.

2.4.3 Third Parties

We use hCaptcha for spam protection. Their privacy policy can be found here : https://www.hcaptcha.com/privacy.

2.5 Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

3.0 Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

4.0 Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

If you request a password reset, your IP address will be included in the reset email.

***Need to add other plugins

If you submit a form you IP address is shared with hCaptcha for spam protection. Their privacy policy can be found here : https://www.hcaptcha.com/privacy.

5.0 How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Contact form data is retained for 1 year.

6.0 Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. 

Online payments by credit card are made through SecurePay – your credit card details are not stored in our records.

7.0 Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact the Secretary in writing.

PLWA will not charge any fee for your request.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

8.0 Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date.
If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Privacy Policy Enquiries

If you have any queries about our Privacy Policy please contact us at:

Public Libraries Western Australia Inc.
C/- City of Rockingham
PO Box 2142
ROCKINGHAM DC  WA  6967

Date Modified